Patient Account Registrar

About the role

The Patient Account Registrar position at Saint Clare's Health involves interviewing patients or their representatives to gather necessary demographic information, securing insurance details, eligibility, benefits, and authorizations. This role requires close collaboration with various departments within Admitting, including the PBX operator and reception areas. The position demands proficiency in medical terminology, strong communication skills, the ability to manage multiple tasks, and a commitment to customer service.

Responsibilities

• Interview patients or their representatives to obtain patient demographics
• Secure insurance information, eligibility, benefits, and authorizations as needed
• Work closely with all facets of the Admitting department, including PBX operator function and reception areas
• Operate a computer to input and retrieve data
• Communicate effectively with the diverse patient population using appropriate age-specific techniques
• Maintain proficiency in medical terminology
• Participate in special projects or other assignments as directed

Requirements

• Previous hospital experience as an admissions representative preferred
• Knowledge of medical terminology preferred
• Effective written and verbal communication skills
• Ability to multi-task and prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required

Qualifications

• High School Graduate or GED Equivalent (effective 4/1/14 for all new hires)

Skills

• Medical Terminology Proficiency
• Effective Communication Skills
• Multi-Tasking and Prioritization
• Age-Specific Communication Techniques
• Computer Skills
• Problem-Solving Skills
• Customer Service Experience

Benefits

At Saint Clare's Health, we offer a comprehensive benefits package that includes:

• Paid time off
• A 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many voluntary benefit options

Pay

A reasonable compensation estimate for this role is $16.10/Hr. to $21.72/Hr., with the exact starting compensation determined at the time of selection based on a variety of factors including skillset, years of applicable experience, education, credentials, and licensure.

Schedule

Full Time Days schedule is available.

Company Information

As an equal opportunity employer, Saint Clare's Health prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The company also prohibits harassment of applicants or employees based on any of these protected categories.