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Jobs · Healthcare · California

Patient Access Team Lead- Admitting (Full-Time, Nights)

Enloe Health · Chico, CA · 1 mo ago
Healthcare$24.08–$32.51/hrFull-time

Position Summary

The Patient Access Team Lead is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients. The incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and employee satisfaction. The incumbent is responsible to monitor work flow and ensure effective and efficient operations including minimizing patient wait times and adherence with department productivity standards. The Team Lead will communicate areas of concern to the department manager and/or supervisor. The incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Minimum EDUCATION / TRAINING / EXPERIENCE

  • Must have one of the following:3 years leadership experience 2 years progressively responsible hospital admitting/registration experience
  • Desired Patient Registration experience in an Emergency Department setting

Skills / Knowledge / Abilities

  • Interfaces with all levels of personnel within the hospital or clinic setting
  • Demonstrate excellent customer service skills
  • Demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment
  • Demonstrate the ability to communicate with patients and families during time of emotional and physical stress
  • Maintain all protected patient information in strict confidence
  • Demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements
  • Demonstrate competency in performance of their job duties in accordance with department standards
  • Demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment
  • Demonstrate the ability to organize and prioritize assignments
  • Demonstrate reliability and dependability by reporting to work as scheduled
  • Demonstrate the ability to provide lead direction to subordinate staff
  • Demonstrate the ability to work independently
  • Demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

  • $0 premium medical plan to include vision insurance
  • Prescription and dental group insurance
  • Retail with employer match
  • Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
  • Extended Sick Leave
  • Flexible Spending Accounts for unreimbursed medical expenses and dependent care
  • Employee Assistance Program
  • Education Assistance

Please visit the employee benefits page at http://www.enloe.org/benefits to get more in-depth benefits and coverage information or email recruiter@enloe.org to receive a full summary of benefits.

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