Patient Access Supervisor

About the role

The supervisor for Patient Registration and/or Patient Financial Services is responsible and accountable for the daily operations of one or more areas. Supervises staff including coordinating quality and customer service activities; assisting in the development and monitoring of the department budget; coordinating the purchasing and payroll processes; serving as a technical resource to team members; and performing work assignments as needed to provide appropriate coverage and to mentor/assist staff.

Responsibilities

• Interviews, hires, and develops staff with the goal of developing highly effective work teams.
• Serves as chief retention officer for areas of responsibility.

Requirements

• Bachelor's Degree (Required)
• Equivalent experience in Registration may be considered in lieu of Bachelors degree
• Certified Healthcare Access Manager (CHAM) OR Certified Healthcare Access Associate (CHAA) obtained within 12 months of hire (Required)
• Healthcare experience - 1 year (Required)

Qualifications

• Talroo - Leadership, supervisor, admitting, registration, coordinator

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Pay

Details not specified

Schedule

First (Days)