Patient Access Specialist/Coordinator-PAS

About the role

Temecula Valley Hospital (TVH), part of Southwest Healthcare, is a leading healthcare provider in the region. TVH offers a wide range of services including emergency care, advanced cardiac and stroke care, orthopedics, general and surgical specialties. It has received numerous recognitions, including being named a Top Hospital by The Leapfrog Group and receiving multiple "A" grades from Leapfrog Hospital Safety Grades.

Responsibilities

• Obtain accurate demographic and financial information during registrations.
• Correctly select and describe insurance codes using tools like the Rolodex in SMS, Matrixes for contracted medical groups, and the internet.
• Complete all status transfers and ensure correct room placement for patients.
• Run and accept HDX reports on all applicable insurances.
• Obtain and ensure necessary notifications, authorizations, verification of benefits, and tracking numbers for all accounts/insurances.

Requirements

• Knowledge of medical terminology.
• Effective communication skills, both verbal and non-verbal.
• Strong interpersonal skills and ability to interact diplomatically.
• Good problem-solving and process efficiency skills.
• Knowledge of insurance benefits, covered services, and collection procedures.
• General knowledge of office procedures and ability to utilize resources in an organized manner.
• Type 35-40 words per minute.
• Knowledge of computer keyboard.

Qualifications

• One-year experience in a hospital admitting or medical business office, with computer experience preferred.
• High School graduate or equivalent preferred.
• CPI Certification within the first 90 days.