Patient Access Specialist - Call Center Scheduler

Requisition #:676389 Location:Johns Hopkins Health System, Middle River, MD 21220 Category:Clerical and Administrative Support Schedule:Day Shift Employment Type:Full Time The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization dedicated to providing the highest quality patient health care in the treatment and prevention of human illness. Read more here! Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. Make it happen at Hopkins. What awaits you: Great hybrid schedule! Hours are Monday-Friday, 8am-5pm. After training onsite in Middle River or Baltimore, MD, you will work in office 1-2 days per month!Room for growthOutstanding team in a diverse work environmentMedical, Dental, and Vision InsuranceRetirement Savings Plan w/employer contributionGenerous Paid Time off & Paid holidaysEmployee and Dependent Tuition assistance benefitsHealth and wellness programs and MORE! As a Patient Access Specialist (Medical Call Center Scheduler), you’ll: Help patients receive world-class care at Maryland's premier medical institution.Deliver exceptional customer service to our patients via inbound/outbound correspondence (calls, emails, faxes, etc.) between physicians and patients requesting services. Create connections with patients while working with an exceptional, multi-disciplinary team. Coordinate intricate appointment scheduling using online software. What You’ll Bring 2+ years of experience in medical office, hospital, medical call center or similar customer service environment High school diploma or GED Passion for helping others Ability to think quickly and problem solve Ability to talk and type simultaneously, with excellent verbal and written communication skills. Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Apply