Patient Access Scheduling Representative Per Diem, Variable Shift
About the role
Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905.
Responsibilities
- Takes telephone requests for authorizations.
- Prepares referral requests.
- Obtains authorizations and collects patient data.
- Maintains responsibility for obtaining pre-defined data, completing scheduling process in computer system, scheduling conflict resolution and cancelling/revising based on patient/provider/or facility request.
- Provides patients with necessary instructions regarding preparation, timing and location of exams per facility guidelines.
- Maintains electronic health record (EHR) referral documentation reflecting actions on specific referrals, including adding incoming referrals that were not generated from the electronic health record (EHR).
- Tracks referral patient compliance and communicates with referring provider, as necessary, regarding patients refusing service or not showing up to a referral appointment.
- Selects correct patient and correct service/exam. Ensures orders and required authorizations are in place. Collects clinical data under facility direction to ensure test is appropriate.
- Performs other job-related duties as assigned.
Requirements
- Education and Work Experience: High School Education/GED or equivalent: Preferred
- Associate's/Technical degree in business or equivalent combination of education/related experience: Preferred
Organizational Requirements
- Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.
- Medical and religious exemptions may apply.
- Adventist Health participates in E-Verify. Visit here for more information about E-Verify.
About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
JOB INFO
- Job Identification : L52384-2
- Job Category : Associate
- Posting Date : 2026-07-08T02:35:17+00:00
- Locations : Glendale, CA, United States
- Assignment Category : Per Diem
- Pay Range : The estimated base pay for this position is $25.00 to $30.01. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
- Hiring Department : Transfer Center
- Shift Length : 12 Hours