Patient Access Representative - Union/Southgate/Cold Spring (JR222395)

About the role

The Patient Access Representative is responsible for providing exceptional customer service to patients and families seeking medical care at Cincinnati Children's Hospital Medical Center. This position ensures accurate registration and insurance verification processes, and assists patients in navigating the healthcare system.

Responsibilities

• Handle patient inquiries and assist with registration processes
• Verify insurance information and process claims accurately
• Provide guidance on financial assistance programs and payment options
• Ensure compliance with hospital policies and procedures
• Communicate effectively with patients, families, and other healthcare providers

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Basic computer literacy
• Ability to work flexible hours including evenings and weekends

Qualifications

• Experience in a healthcare setting preferred
• Strong organizational skills
• Knowledge of healthcare billing and coding

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

Our benefits package includes health insurance, paid time off, and opportunities for professional development.

Pay

$15.00 per hour

Schedule

Variable schedule to accommodate patient needs