Patient Access Representative | South University Orthopedics | 40 hrs/wk
Job Summary
Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
Department Details
- Fast-paced mainly behind the scenes position supporting scheduling duties.
- Will cross-train to assist with coverage within other departments on the campus.
- Will work 8hr shift that will fall between 7:30a-5p.
- No weekends, 6 holidays off/year.
Job Schedule
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range
$16.25 - $23.00
Qualifications
- High school diploma or equivalent preferred.
- Post-secondary education helpful.
- One year of work experience, preferably in a medical office setting.
- Medical terminology helpful; customer service skills essential.
- Six months' customer service experience desired.
Additional Duties
- May Include Preparation & coordination of charts.
- Organize supporting provider documents.
- Initiation & collaboration of patient financial assistance.
- Track patient visits & health information management on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordination of Telemed appointments.
- Reminder calls for appointments.
- Hospital admission.
- Office duties, such as make copies or send faxes.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
Featured
Featured: No