Patient Access Representative | Oakes Clinic | PRN

Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Facility: Lisbon Clinic Location: Lisbon, ND Address: 102 10th Ave W, Lisbon, ND 58054, USA Shift: 8 Hours - Day Shifts Job Schedule: PRN Weekly Hours: Varies Salary Range: $16.25 - $23.00 Department Details Join the Sanford team as a Patient Access Representative! This role is a PRN position that will travel to provide coverage to the following clinic: Oakes, Ellendale, Lamoure, Lisbon, Forman, and Gwinner. Customer service skills and flexibility are key for this role. Hours will vary depending on department need but all will be Monday - Friday; no weekends or holidays. Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATION Greet patients & verifies demographicsCreating, scanning & routing documents or electronic formsInform patients what the document is & capture signatures on necessary paperworkEstablishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and proceduresCollects co-payments, pre-payments, and payments on account balancesMay work through the registration work queue to address and resolve registration errors or denied insurance claims SCHEDULING Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider scheduleObtain and coordinate referrals & conduct pre-authorizationArrange interpreter servicesCheck patients in/outOperate multi-line phoneMay resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers Additional Duties May Include Preparation & coordination of chartsOrganize supporting provider documentsInitiation & collaboration of patient financial assistanceTrack patient visits & health information management on patient accountsCompile, distribute, administer, and score assessmentsCoordination of Telemed appointmentsReminder calls for appointmentsHospital admissionOffice duties, such as make copies or send faxes Qualifications High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0262027 Job Function: Revenue Cycle Featured: No