CLINIC PATIENT ACCESS REPRESENTATIVE
Non-exempt hourly position.
Pay
$16.13 - $21.77 per hour based on relevant experience, plus a $1.00 float differential.
Benefits
- Retirement plan with employer matching
- Up to 4 weeks of paid time off in the first year
- Onsite childcare (Quincy location)
- 24/7 access to Wellness Center
- Educational assistance opportunities
For more details, review the complete Total Rewards Guide.
About the Role
This position is responsible for clerical and reception duties for the department, including answering telephones, preparing routine paperwork, completing forms, patient scheduling, data entry, mailing list maintenance, and other assigned clerical tasks.
The receptionist also assists with patient care activities and non-nursing tasks under the direct supervision of a registered nurse (RN). The role requires a full understanding and active participation in fulfilling the mission of Blessing Hospital, demonstrating behavior consistent with the Core Values, and supporting the strategic plan, goals, and direction of the Performance Improvement/Patient Safety Plan.
Responsibilities
- Answer telephones and direct calls appropriately
- Prepare routine paperwork and complete forms
- Schedule patient appointments
- Perform data entry and maintain mailing lists
- Assist with patient care activities and non-nursing tasks under RN supervision
- Demonstrate behavior aligned with hospital Core Values and strategic goals
Requirements
- High school diploma or equivalent (required)
- Some college and/or clerical experience (preferred)
- Excellent typing skills
- Experience with Microsoft Word and other Microsoft Office applications
- Strong written and verbal communication skills
- Knowledge of medical terminology (preferred)