Clinic Patient Access Representative

About the role

Complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing and verification of accounts.

Responsibilities

• Perform registration duties as requested.
• Obtain correct patient demographic and insurance information.
• Determine benefits, co-pays, and deductibles.
• Collect and enter accurate MSP information for Medicare patients.
• Demonstrate competency with equipment; utilize supplies and equipment properly.
• Demonstrate behaviors which promote professionalism.
• Work without constant supervision, meet deadlines, and make decisions based on relevant facts.
• Maintain regular and predictable attendance.
• Perform other essential duties as assigned.

Requirements

• High school diploma or equivalent.
• Typing skills of 45+ WPM.
• Previous clerical experience.
• Great customer service skills.
• Self-motivated with the ability to work within established policies, procedures, and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

• Must be able to sit and stand intermittently for 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
• Frequently stands, walks, sits, and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder; regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.