Patient Access Representative I

Patient Access Representative I

Responsibilities

• Serves as the first point of contact for patients and visitors.
• Verifies insurance benefits and coverage.
• Collects and verifies patient and insurance demographics.
• Provides cost estimates and pre-certifications.
• Ensures accurate and timely reporting/billing.
• Communicates with patients regarding insurance coverage and financial assistance.
• Maintains department scheduling templates.
• Assists with incomplete patient registration paperwork.
• Distributes admission documents if required.
• Affixes signatures and performs clerical duties as necessary.
• Collaborates with the Care Management team and Social Work departments.
• Trains new Admitting staff.

Requirements

• High school diploma or equivalent.
• Completion of a high school level education.
• Experience in a clerical, customer service, or receptionist position, preferably in a healthcare setting.

Qualifications

• Knowledge of applicable hospital and physician billing requirements.
• Ability to communicate effectively with patients and staff.
• Basic computer skills, including familiarity with Epic system.

Skills

• Data entry and patient selection.
• Customer service skills.
• Insurance verification and pre-certification.
• Financial assistance and education.
• Admission, discharge, and transfer (ADT) functions.

Benefits

N/A

Pay

$17-$21.39 per hour

Schedule

Night shift