Patient Access Representative I

Position Summary

The Patient Access Representative I is responsible for completing tasks associated with specific assignments such as registration, financial clearance, insurance verification, cashiering, scheduling, charge entry, and financial counseling. Tasks will vary based on the direction of CBO Management.

Essential Functions and Responsibilities

• Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
• Responds promptly, professionally, and courteously to all customers' needs.
• Cooperates and communicates effectively with all McLaren Health Care team members.
• Contributes to continuous quality improvement efforts.

Qualifications

• Minimum: High School Diploma or GED, minimum 6 months of Patient Access, Medical Billing, or Customer Service work experience, proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10-key calculators.
• Preferred: Associate Degree in Health Care, Finance, or related area, equivalent combination of education and relevant experience may be accepted, certification in medical billing, coding, or equivalent job-specific certification, one year of experience in Revenue Cycle Knowledge, Skills, and Abilities.