Patient Access Representative

Req #: 0000259541 Category: Revenue Cycle and Patient Access Status: Per Diem Shift: Day Facility: Cooperman Barnabas Medical Center Department: Emergency Dept Access Service Pay Range: $26.39 per hour Location: 94 Old Short Hills Road, Livingston, NJ 07039 Job Title: Patient Access Representative Location: Cooperman Barnabas Medical Ctr Department Name: Emergency Dept Access Service Req #: 0000259541 Status: Hourly Shift: Day Pay Range: $26.39 - $26.39 per hour Pay Transparency The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Patient Access Representative plays a vital role in creating a positive first impression for our patients by delivering compassionate, patient- centered service. This position is responsible for accurately registering patients, verifying insurance, obtaining required documentation, collecting applicable payments and ensuring a seamless registration experience. The representative serves as the first point of contact for patients and families, providing exceptional customer service during stressful and urgent situations. As a Patient Access Representative, a typical day might include: Responsible for coordinating and facilitating registration and admissions by obtaining pertinent demographic information, collecting accurate insurance information authorizations to financially clear outpatient hospital accountsThe ideal candidate must be detail oriented and promote patient satisfactionService orientated background, good written and verbal communication skills and accurate typing abilityDemonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessaryReflects commitment to building a supportive work environment and maintains a positive attitudeWorks closely and professionally with nursing and ancillary departments to foster a team environmentParticipate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department This Role Might Be For You If You thrive in a fast-paced environment.You are good at multitasking and customer service. You have experience working within healthcare or other related areas which are customer service focused. To be considered for this opportunity, you must have the following qualifications: Required High school diploma or equivalent required Preferred Medical insurance verification and authorization experience preferredPatient Access experience preferredKnowledge in all aspects of registration, Non-federal and Federal billing regulations, and state programs such as Charity Care preferredMedical terminology and computer skills Why You’ll Love Working Here At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include: Generous Paid Time Off (Vacation, Holidays, Sick Time) Medical, Dental & Vision Insurance Prescription Drug Coverage Retirement Plans Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Life and Disability Insurance Wellness Programs and Flexible Spending Accounts Voluntary Benefits (like Pet Insurance) Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon) Community involvement and volunteer opportunities …and more! Why RWJBarnabas Health RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, committed to delivering exceptional care and creating healthier communities. We’re proud to offer a workplace that values compassion, equity, and innovation—where every team member plays a vital role. When you join us, you’re not just building a career—you’re helping to shape the future of healthcare, one person and one community at a time. RWJBarnabas Health is an Equal Opportunity Employer