Patient Access Representative
Job Summary
As "the champion of first impressions," our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
Responsibilities
- Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
- Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
- Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
- Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
- Office experience in a healthcare environment, medical terminology, ability to multitask and prioritize skills preferred.
- Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
- High School diploma required.
Physical Requirements
- Sedentary work - (prolonged periods of sitting and exert up to 10lbs force occasionally)
St. Catherine Hospital, located in Garden City, Kansas, was founded by two pioneering physicians and the Dominican Sisters. They created and maintained the spirit that has enabled St. Catherine Hospital employees to develop a thriving health care facility unlike any other in southwest Kansas. Like many of the families and businesses in our community, our roots run deep – 85 years of excellence and counting. Residents of Garden City enjoy life in a relaxed, small-town (population approx. 30,000) with a zoo, several parks, golf courses, modern shopping and more.
Pay Range
$16.00 - $23.06 /hour