Patient Access Representative

Location

Milwaukee, WI

Facility & Department

Ascension Wisconsin - Greenfield, Premier Radiology

Schedule

Day Shift, Full-time

About the Role

Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures. Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicates schedules. Assist with coordination of activities related to insurance pre-certification/authorization. Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more