Patient Access Representative

About the role

Schedule patients for prescribed procedures by communicating with patients, participants, and staff. Perform patient registration, gathering and entering demographic, insurance, and clinical information into databases. Resolve scheduling issues by seeking resources. Efficiently utilize patient and clinical time when scheduling. Assist with pre-certification/authorization and counsel patients on pre-service requirements and instructions.

Responsibilities

• Schedule patients for prescribed procedures
• Communicate with patients, participants, and staff
• Perform patient registration
• Gather and enter demographic, insurance, and clinical information into databases
• Resolve scheduling issues
• Utilize patient and clinical time efficiently
• Aid with pre-certification/authorization
• Counsel patients on pre-service requirements and instructions

Requirements

• High school diploma equivalency OR 1 year of applicable cumulative job specific experience

Qualifications

• At least one year of experience in Medical Terminology
• At least one year of experience in Optional Surgical scheduling

Skills

• Effective communication skills
• Knowledge of medical terminology
• Experience with scheduling and pre-certification processes

Benefits

• Comprehensive health coverage
• Employer-matched 403(b)
• Professional development opportunities
• Employee Assistance Program
• Parental leave
• Adoption assistance

Pay

Commensurate with experience

Schedule

Day Shift, Full-Time

Life at Ascension

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal Employment Opportunity

Equal employment opportunity employer

Fraud Prevention Notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.