Patient Access Representative

About the role

We are seeking a dedicated Patient Access Representative to join our Lubbock Heart team. The ideal candidate will have a strong background in Patient Registration, Customer Service in a Healthcare setting, and Office related experience.

Responsibilities

• Know and adhere to the policies of the Hospital.
• Greet public, see to public needs, restock lobby coffee, and serve as message center for employees and surgeons of the hospital.
• Obtain insurance forms, copies of insurance cards, patient signatures, and collect deposits to cover pre-op patients’ portion of financial responsibility.
• Assemble patients’ charts the evening prior to surgery.
• Enter patient information into computer.
• Responsible for making sure all patient data on the computer is complete and accurate.
• Cook up to coordinate work schedule of part-time Patient Representative and provides technical oversight of part-time activities.
• Receive, screen and route incoming calls in a professional manner by the third ring.
• Seek involvement in activities that promote professional growth and behavior and promotes and assists employees in the same.
• Inform Business Office Manager of applicable day-to-day situations.
• Follow employee health and other personnel and staffing policies.

Qualifications

• Must be a High School graduate or have a GED.
• Minimum of (1) one years' experience in Patient Registration, Customer Service in a Healthcare setting, and Office related experience.
• Full Time including rotating holidays shift.

Benefits

• Great Benefits – Medical, Vision, Dental, PTO & 401K
• Individually Tailored 6-12 Week Orientation
• Opportunities for Advancement
• Consumer discounts through Perks
• Family Atmosphere
• Free CEUs through Cornerstone, our online training system

Pay

Compensation details are confidential and not specified in this posting.

Schedule

Shift details are provided above.