Patient Access Representative 2 (On -Site), Full Time

About the role

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. They also schedule appointments, reconcile vouchers, and maintain accurate records.

Responsibilities

• Performs full registration and ensures insurance is verified and all patients' information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

  Requirements

  High school diploma or equivalent
  Minimum 2 years of relevant experience required

  Qualifications

  High school diploma or equivalent
  Minimum 2 years of relevant experience required

  Skills

  N/A

  Benefits

  The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

  Pay

  N/A

  Schedule

  Monday through Friday from 6:00 AM-2:30 PM