Patient Access Representative 2, Full Time

About the role

The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts
• Contacts patients' families or physicians' offices to obtain missing insurance information
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility
• Collaborates with scheduling departments to identify add-on patients
• Obtains necessary authorizations, pre-certifications, and referrals
• Notifies patients of liabilities and collects funds
• Maintains appropriate records, files, and accurate documentation in the system of record
• Adheres to University and unit-level policies and procedures and safeguards University assets

Qualifications

• High school diploma or equivalent
• Minimum 2 years of relevant experience

Skills

• Knowledge of generally accepted accounting procedures and principles
• Skill in completing assignments accurately and with attention to detail
• Ability to process and handle confidential information with discretion
• Ability to work independently and/or in a collaborative environment
• Ability to communicate effectively in both oral and written form

Schedule

Full-Time | Monday–Friday: 6:00 AM – 2:30 PM

Location

UHealth Tower

Benefits

• Medical
• Dental
• Tuition remission
• And more