Patient Access Representative 1197 FT

About the Role

The Patient Access Clerk performs diversified receptionist duties, coordinates all phases of patient visits, and ensures proper documentation of records to provide optimal care. This position involves direct patient contact and requires the ability to interact positively with the public to enhance the hospital's image.

Work assignments are determined by daily scheduled appointments and the priority needs of patients, medical directors, or directors. The clerk is expected to function within the scope of approved policies, procedures, and regulations for the department and organization.

Responsibilities

• Collect demographic and financial information from patients or insured parties for registration.
• Document total care provided and review/maintain patient charts per policy.
• Assist with accurate and timely entry of patient data, orders, and charges into the computer system.
• Interact professionally and non-defensively with peers, physicians, administration, patients, and visitors.

Requirements

• Ability to perform diversified receptionist duties and coordinate patient visits.
• Proficiency in documenting and maintaining patient records.
• Strong interpersonal skills to engage positively with the public.
• Adherence to departmental and organizational policies, procedures, and regulations.