Patient Access Representative

About the role

The Patient Access Representative conducts professional patient interviews to obtain demographic, financial, and biographical information. Responsibilities include understanding insurance terminology, billing payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information compliant with federal and state regulations.

Responsibilities

• Obtain demographic, financial, and biographical information from patients during professional interviews.
• Understand and apply insurance terminology to ensure accurate billing and verification of patient insurance eligibility.
• Confirm benefits eligibility and gather statistical information as required by regulatory standards.
• Complete payment transactions through effective negotiation techniques, collecting money owed by patients and guarantors.
• Make referrals to appropriate financial resources like payment plans and lines of credit to assist patients in managing their financial obligations.
• Deliver quality performance and service excellence in a fast-paced work environment.

Requirements

• Strong computer skills are essential for performing tasks efficiently.
• Critical thinking skills are necessary to handle complex situations and make informed decisions.
• The ability to multitask is crucial given the fast-paced nature of the work environment.

Qualifications

• No specific qualifications are listed in the job description.

Skills

• Understanding of insurance terminology and billing processes.
• Effective communication and negotiation skills.
• Ability to manage multiple tasks simultaneously.

Benefits

• No specific benefits are mentioned in the job description.

Pay

• No specific pay details are provided in the job description.

Schedule

• The position is described as part-time night shift.