Patient Access Rep, Marshall Medical Centers North, ER, PRN, Shift varies

Primary Responsibilities

• Verifying Demographic patient information including address, phone number, insurance
• Obtaining pre-certs and insurance authorizations for scheduled procedures
• Collecting co-pays, deductibles, and deposits
• Directing and escorting patients and visitors to designated locations
• Providing a resource for billing and payment inquiries
• Overseeing cashier responsibilities in posting payments and creating deposits
• Maintaining accuracy through provided vendor service and department policy
• Completing all required annual competencies
• Adhering to Hospital procedure in regards to requirements for outpatient orders
• Obtaining room assignments through provided vendor services and communicating admissions to appropriate Nursing and clinical staff

Requirements

Education preferred: A high school diploma or GED.

Experience: Prior experience in the healthcare environment and/or customer service is preferred.

Additional Skills/Abilities

• A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary
• Money management skills
• The ability to communicate in a pleasant, professional, concise, and caring manner
• Critical thinking and problem solving to ensure the best care possible for our patients

Pay

N/A

Schedule

N/A

Benefits

N/A