Patient Access Rep I - Scheduling - REMOTE - (Must reside in FL)

Position Summary

The Patient Access Representative I - Scheduling must obtain all information related to the appointment to include patient demographics, related benefit information and method of referral in a call center environment. They must schedule patients based on need and physician protocol.

Qualifications

• A high school graduate or more.
• 1 or more years of experience in a healthcare environment.
• Registration, scheduling, healthcare benefits experience helpful.
• Excellent customer service and communication skills.
• Must be detail oriented.
• Able to multi-task and handle high call volumes.
• Must have working knowledge of Windows based computer environment and typing skills.

Key Responsibilities

• Register all new patient in the computer system by obtaining patient demographics and insurance information and source of referral.
• Confirm and update all information from prior visit if needed.
• Handle all scheduling requests according to physician and authorization protocols.
• Assure compliance with all company plans policies and procedures set forth by the Florida Orthopaedic Institute.
• All other duties as assigned.