Patient Access - Phone Scheduling Representative - Remote

About the role

We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice.

Responsibilities

• Manage our online appointment system
• Answer patient inquiries
• Assist with patient check-in and registration
• Schedule and confirm patient appointments
• Collect patient information
• Ensure accurate and up-to-date patient records
• Respond to patient inquiries via phone and email
• Provide exceptional customer service to ensure a positive patient experience

Requirements

• Excellent communication skills
• Strong attention to detail
• Experience using electronic medical records and scheduling software
• A friendly and professional demeanor
• A passion for delivering exceptional patient care

Qualifications

• High school graduate or equivalent
• One year of related experience

Skills

• Effective communication
• Attention to detail
• Electronic medical records and scheduling software proficiency

Benefits

• Competitive compensation packages
• Excellent benefits
• Opportunities for professional growth and advancement

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