Patient Access Rep l - Scheduling - Clearwater (Must reside in FL)

About the role

The Scheduling Representative will be responsible for scheduling appointments for all FOI patients in an accurate and professional manner.

Responsibilities

• Register all new patients in the computer system by obtaining patient demographics and insurance information.
• Schedule appointments according to patient need and physician protocol.
• Handle request for add-on appointment immediately according to physician protocols.
• Update established patients' insurance as needed.
• Verify all established patients' personal information & insurance information as needed.
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute.
• All other duties as assigned.

About You

• High School Diploma
• 2 years experience in a medical environment
• Excellent customer service and communication skills
• Able to multi-task and handle high volume of calls
• Intermediate data entry skills

We would love if you also had

• High volume call center experience
• Athena EMR experience

At FOI

We are committed to providing our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients' encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all.

What We Offer

• Full-time opportunities available, with room for career growth and advancement
• Excellent job security and stability, to promote an optimal work-life balance
• Be part of this dynamic and growing high-level Patient Access Team!

Orthopaedic Solutions Management is a Drug-Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.