Patient Access Rep ER- Crestwood Registration-FT-3rd shift

About the role

This is an administrative position responsible for greeting the public, patients, and families both in person and over the phone. The role requires professional phone etiquette and the ability to multitask with computer programs.

Responsibilities

• Obtains and enters demographic, financial, and registration information for all patient types
• Handles all customer service issues in a customer-friendly manner by taking ownership in your job
• Collects required fees (copays, deductibles, co-insurance, etc.) from patients or authorized representatives
• Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call
• This includes all Pre-Service Team members at off-site locations to include CBO and Cochran Center

Qualifications

Education: A high school diploma or GED required. Post-secondary education preferred.

Experience: Two to three years of customer service/public relations experience preferred. Two to three years of computer experience preferred. Will consider one year of previous work experience in other fields.

Skills

• Excellent verbal and written skills required
• Must possess ability to work in a fast-paced environment with a positive attitude
• Must demonstrate effective time management skills
• Must demonstrate efficiency and organizational skills with the ability to multitask