Patient Access Rep ER-Registration-FT-1st shift

About the role

Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs.

Responsibilities

• Obtains and enters demographic, financial and registration information for all patient types.
• Handles all customer service issues in a customer friendly manner by taking Ownership in your Job.
• Must collect required fees (Copays, Deductibles, Co-Insurance, etc.) from patients or authorized representatives.
• Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center.

Qualifications

• Education: A high school diploma or GED. Post-secondary education preferred.
• Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred. Will consider one year of previous work experience in other fields.

Additional Skills/Abilities

• Excellent verbal and written skills required.
• Must possess ability to work in a fast-paced environment with a positive attitude.
• Must demonstrate effective time management skills.
• Must demonstrate efficiency and organizational skills with the ability to multitask.