Patient Access / Registration Rep - weekends

About the Role

Completes patient registrations and pre-registration processes in the Emergency Department following department procedures using identified technology systems. Responsibilities include obtaining accurate demographic, insurance, and patient liability information, and working with multiple department, hospital, and web-based systems.

Responsibilities

• Performs complete and accurate pre-registrations, registration, and admission functions.
• Verifies insurance requirements and obtains and understands insurance benefits.
• Ensures all entries concerning demographic, financial, and advanced directives are accurate.
• Collects non-covered fees.

Requirements

• Minimum high school diploma or equivalent.
• One year of experience in an accredited hospital or physician's office preferred.
• Strong interpersonal, communication, and interview skills.
• Demonstrated proficiency in the use of computer systems and devices.
• Knowledge of medical terminology and medical insurances.

Schedule

• Part-time, 8 hours per week via every other weekend on a 6:15 AM – 3:15 PM shift.
• Weekend differential applies.
• Orientation/training is 2 weeks, Monday–Friday, 8:00 AM–4:30 PM, including classroom time in Springfield, MA.

Benefits

Johnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The organization values diversity and inclusion, honoring the dignity of every person and recognizing unique perspectives and experiences.