Patient Access / Registration

About the role

Patient registration in Admitting Arrival team, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

Responsibilities

• Responsible for the pre-registration process of patient admissions
• Obtain approvals and payments on site
• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Requirements

• High School diploma or equivalent
• Knowledge of medical terminology and medical insurances
• Patient access hospital experience strongly preferred

Benefits

• Full-time 40 hours per week, every other weekend in MRI
• Training/orientation: 2 weeks Monday‑Friday 8 AM‑4:30 PM, including time in Springfield, MA
• Great benefits and health insurance coverage – starting day 1

Schedule

Day Shift; full‑time 40 hours per week with every other weekend rotation.