Patient Access Registrar

About the Role

The Patient Access Registrar serves as the hospital’s primary entry point, responsible for gathering patient information, admitting or pre-admitting patients, and ensuring a positive experience for patients and their families. This role requires interacting with patients across all age groups, including neonatal, pediatric, adolescent, and geriatric.

Responsibilities

• Accurately admit, register, or pre-admit patients.
• Pre-certify all applicable admissions or pre-admissions.
• Obtain signatures on admissions forms when required.
• Verify and enter patient benefits and eligibility into the hospital’s information system.
• Estimate and collect co-pays and deductibles owed to the hospital to meet departmental requirements.
• Identify and refer patients to the financial assistance department at MMH.
• Perform insurance verification functions as requested by management.
• Complete data entry tasks for new and established patients accurately.
• Complete Medicare Secondary Payer information.
• Adhere to department policies and procedures.
• Complete financial counseling responsibilities accurately.
• Complete admissions paperwork accurately.
• Provide verbal directions to patients and family members as needed.

Requirements

• High school diploma or equivalent.

Physical Requirements

• Ability to stand, walk, sit, stoop, reach, lift, see, speak, and hear.
• Lifting is limited to 35 lbs. for clinical staff and 50 lbs. for non-clinical staff; use of an assisted-lift device or assistance from others is required for lifts exceeding these limits.
• Reasonable accommodations may be made for individuals with disabilities.

Schedule

Monday - Friday: 9:00 AM - 6:00 PM; occasional Saturdays.