Patient Access Registrar

Essential Job Functions

• Register and direct patients through the Emergency Department, outpatient, and clinic registration areas of all hospital and clinic locations.
• Collect demographic and insurance information at the point of service.
• Verify insurance coverage to ensure accurate billing.
• For uninsured patients, refer to Financial Counseling to identify and link potential payer coverage.
• Collections pre-arranged or self-pay deposits, and point of service copayments.
• Obtain patient signature on all required registration forms (i.e., Consent, Health Risk Assessments, And Other CMS-required Forms).
• Scan insurance and identification cards into the Electronic Medical Record.
• Communicate to clinical departments the patient information relevant to patient advocacy and care, as obtained through the registration process.
• Provides excellent customer service and supports the patient Experience.
• Completes mandatory training.

Minimum Qualifications

• A high school diploma or equivalent preferred.
• One year of experience and/or education in front office procedures.
• Prior medical office and/or hospital business office experience highly desirable.
• Knowledge of current government and commercial payers and payment methodologies.
• Proficient in business office practices and computer applications.
• Exhibits excellent written and verbal communication skills, with a focus on customer service and the patient experience.
• Basic medical terminology preferred.
• Full time, 40 hours per week, variable shift/schedule.