Patient Access Registrar
Aura Health · Chandler, AZ · Yesterday
On-siteHealthcare$16–$29/hrFull-time
About the role
We are seeking a Patient Services Representative to provide front-office clinical and administrative support in a fast-paced healthcare setting.
Responsibilities
- Greet and check in patients, collect demographics, verify insurance eligibility, and process referrals.
- Utilize computer systems to accurately enter and verify patient data in real-time.
- Gather clinical information, process pre-authorizations, and verify insurance coverage and benefits.
- Collect patient co-pays, address outstanding balances, and discuss financial obligations with patients.
- Respond compassionately to patient inquiries.
- Generate reports for data analysis and follow-up.
Requirements
- High School Diploma or GED.
- At least 1 year of customer service experience in a healthcare or related setting.
- Strong interpersonal, communication, and customer service skills.
- Ability to work evening shifts and during new hire orientation.
Preferred qualifications
- Experience with Microsoft Office.
- Experience with medical terminology, insurance procedures, and financial verification.
Physical requirements
- Standing for extended periods while using workstations and headsets.
Pay and benefits
- Competitive pay range of $16–$29/hour.
- Comprehensive benefits.
- Performance-based recognition.
- External candidates are eligible for a $2,000 sign-on bonus.