Patient Access Manager (OK/KS/MO/S IL)
Ladders · United States · 2 wk ago
RemoteRemoteHealthcare$152k–$254k/yrFull-time
For our client, we are seeking a Patient Access Manager (OK/KS/MO/S IL) to join the team of a leader in the Pharmaceuticals & Biotech space. This role will oversee patient access support across a multi-state territory, with a focus on helping patients, caregivers, and provider offices navigate reimbursement, coverage, and enrollment processes. You will serve as a key point of contact for access-related questions while partnering closely with field teams, leadership, and external stakeholders to reduce barriers and improve the patient experience. The ideal candidate brings strong reimbursement knowledge, customer support skills, and the ability to coordinate complex cases in a regulated healthcare environment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $152,250 – $253,750 annually Responsibilities Serve as the primary contact for patients and caregivers, providing oncology-specific information. Conduct welcome calls and ongoing support throughout the patient journey. Educate patients on coverage options and financial assistance resources. Facilitate patient enrollment in the company's services and manage documentation. Support provider offices with payer coverage and coding education. Identify and escalate access and reimbursement barriers to leadership. Document all interactions in a customer relationship management platform according to program standards. Qualifications Bachelor's degree required. 3+ years of experience in field reimbursement, hub case management, or patient experience programs. Experience with insurance verification and prior authorization processes. Ability to travel up to 20%, including overnight stays. Valid driver's license required. Benefits Comprehensive health care and insurance benefits for employees and families. Retirement benefits and paid holidays. Vacation and paid caregiver/parental leave. Eligibility for annual bonuses and long-term incentive programs. Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.