Patient Access Representative (Outpatient Clinic)

Job Summary

The Outpatient Clinic Patient Access Representative will schedule appointments, collect and verify demographic and financial data, ensure accurate information is entered into the database; verify insurance coverage and benefits, utilize online eligibility or telephone inquiries to ensure the most up-to-date information; obtain necessary signatures and information on required forms and documents, maintain confidentiality and adhere to HIPAA guidelines; receive payments and issue receipts, actively work towards collection goals and maintain cash funds/verification logs; prepare and distribute reports, documents, and patient identification items as required, ensuring timely and accurate communication.

Education and Experience

- High School Diploma or equivalent required - 2 years of experience in Admissions, Billing, Collections, Insurance, and/or Customer Service strongly preferred - Basic computer skills, knowledge of office equipment, and proficiency in Word Processing, Spreadsheets, and Database management required