Patient Access Manager II - Central

About the role

For our client, we are seeking a Patient Access Manager II - Central to join the team of a leader in the Pharmaceuticals & Biotech space. This remote role will focus on guiding patients through therapy access and reimbursement processes, with a strong emphasis on coordination across patients, caregivers, payers, and internal teams. The position plays a critical role in helping patients overcome access barriers, while staying aligned with evolving payer requirements and compliance expectations. It requires a service-oriented professional who can combine healthcare access expertise with thoughtful problem-solving in a regulated biotech environment.

Location

Remote - US based candidates only, no visa sponsorship available

Pay

$103,500 – $165,600 annually

Responsibilities

• Work closely with patients and families to navigate therapy access steps
• Educate and assist with prior authorization and appeal processes
• Conduct comprehensive patient needs assessments
• Offer solutions, including alternative insurance options and resources
• Engage with internal and external stakeholders to resolve treatment issues
• Collaborate with caregivers to support patients' progress
• Stay informed on changes in payer access environments

Qualifications

• BS/BA or a relevant four-year degree; advanced degree preferred
• 5+ years in healthcare or biotech, including 3+ years of field-based experience
• Experience working directly with patients and caregivers; rare disease experience is a plus
• Deep understanding of insurance products and medication reimbursement processes
• Familiarity with legal and regulatory compliance in the biotech industry

Benefits

• Comprehensive benefits package including health, vision, and dental insurance
• 401(k) retirement benefits
• Paid time off benefits
• Quarterly commission structure for relevant sales roles; annual bonuses for non-sales
• Equity or long-term incentive awards for eligible employees