Patient Access Manager

About the role

Manages one or more functional areas of a department. Manages two or more professional and support staff including subordinate supervisors. Typically has hire, fire, or promotion authority. Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations. More discretion and greater financial authority than other lower management levels. Manages initiatives, strategic priorities and programs which have an impact on the organization. Works independently and in collaboration with leadership to support the budget process and meeting key operational goals. Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals. Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Responsibilities

• Manages one or more functional areas of a department.
• Manages two or more professional and support staff including subordinate supervisors.
• Typically has hire, fire, or promotion authority.
• Evaluates and makes improvements to department processes while ensuring compliance with organizational policies and applicable laws and regulations.
• More discretion and greater financial authority than other lower management levels.
• Manages initiatives, strategic priorities and programs which have an impact on the organization.
• Works independently and in collaboration with leadership to support the budget process and meeting key operational goals.
• Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based employee/organizational goals.
• Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.

Requirements

• Bachelor's Degree or Equivalent
• 7 years progressive work experience and 1 years management experience preferred.

Qualifications

• Ability to perform job functions while standing. (Continuous)
• Ability to perform job functions while sitting. (Continuous)
• Ability to perform job functions while walking. (Continuous)
• Ability to climb stairs. (Infrequent)
• Ability to work indoors. (Continuous)
• Ability to work outside in temperature extremes. (Infrequent)
• Ability to work from elevated areas. (Frequent)
• Ability to work in confined/cramped spaces. (Frequent)
• Ability to perform job functions from kneeling positions. (Infrequent)
• Ability to bend at the waist. (Continuous)
• Ability to twist at the waist. (Frequent)
• Ability to squat and perform job functions. (Frequent)
• Ability to perform "pinching" operations. (Frequent)
• Ability to perform gross motor activities with fingers and hands. (Continuous)
• Ability to perform firm grasping with fingers and hands. (Continuous)
• Ability to perform fine manipulation with fingers and hands. (Continuous)
• Ability to reach overhead. (Frequent)
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous)
• Ability to fully use both legs. (Continuous)
• Ability to use lower extremities for balance and coordination. (Frequent)
• Ability to reach in all directions. (Continuous)
• Ability to lift and carry 50 lbs. unassisted. (Infrequent)
• Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
• Ability to lift from 36" to overhead 25 lbs. (Infrequent)
• Ability to exert up to 50 lbs. of force. (Frequent)
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
• Ability to see and recognize objects close at hand or at a distance. (Continuous)
• Ability to match or discriminate between colors. (Continuous)
• Ability to determine distance/relationship between objects; depth perception. (Continuous)
• Good peripheral vision capabilities. (Continuous)
• Ability to maintain hearing acuity, with correction. (Continuous)
• Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
• Ability to deal effectively with stressful situations. (Continuous)
• Ability to work rotating shifts. (Frequent)
• Ability to work overtime as required. (Frequent)
• Ability to work in a latex safe environment. (Continuous)
• Ability to maintain tactile sensory functions. (Continuous)
• (Selected Positions) Ability to maintain good olfactory sensory function. (Continuous)
• (Selected Positions) Ability to be qualified physically for respirator use, initially and as required. (Continuous)
• (Selected Positions) Ability to maintain good olfactory sensory function. (Continuous)
• (Selected Positions) Ability to be qualified physically for respirator use, initially and as required. (Continuous)

Skills

• Excellent communication skills.
• Strong leadership and team management skills.
• Proven ability to manage multiple projects simultaneously.
• Experience in healthcare administration or related field.
• Knowledge of regulatory requirements and compliance.
• Proficient in Microsoft Office Suite.

Benefits

• Comprehensive health insurance package.
• Retirement savings plan with employer match.
• Flexible spending accounts for medical and dependent care expenses.
• Employee assistance program.
• Continuing education opportunities.
• On-site wellness programs.
• Generous paid time off policy.

Pay

Salary Grade Health-31

Schedule

Rotating shifts