Patient Access Lead, Day Shift, Patient Access

About the role

Shady Grove Medical Center seeks to hire an experienced Patient Access ED Registrar who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As a Patient Access Lead, You Will Rotate through all Patient Access areas and fill-in wherever needed to provide coverage.

Responsibilities

• Train and monitor activities of Patient Access Representatives for patient and family inquiries, registration and Bed Control activities.
• Support Patient Access in updating patient information, processing insurance requirements and acts as liaison with other departments.
• Exhibit leadership skills needed to support the department and to assist staff with adhering to departmental policies and procedures.
• Exhibit an expert understanding of registration and contractual requirements of the various payers.
• Promote team building.
• Communicate well with Supervisor, co-workers and the administrative team.
• Aid in auditing accounts and denial management.

Qualifications

• Some college or post HS education preferred
• Minimum of 5 years experience within a healthcare environment. Can include insurer or public health setting as well.
• At least 5 years experience in patient registration and/or eligibility and benefits.
• Ability to work independently and in a team environment.
• Maintain a high level confidentiality.
• Work well in stressful environments without compromising quality and accuracy.
• Strong Customer Service skills.
• Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency.
• PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.
• Ability to initiate and follow through on projects and work independently.
• Strong written and verbal communication skills.

Benefits

Adventist HealthCare provides:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

Pay

$21.55 - $28.87

Shifts

Full-time, 40 hours/week, 10:30am-7pm, Days, Weekend Requirements: Yes, Holiday Requirements: Follow company holiday calendar, Shift Differential Eligible: Yes

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.

Career Development

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Equal Employment Opportunity

Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.