Patient Access Financial Counselor

Referral bonus, daily pay, overtime, and benefits available on day one. Tuition assistance and ample opportunities for growth.

What It Takes to Succeed

• High energy
• Work well in high-volume environment
• Alignment with Trinity Health Mission, Vision, and Core Values

Responsibilities

• Know, understand, incorporate, and demonstrate Trinity Health Mission, Values, Vision, Actions, and Promise in behaviors, practices, and decisions.
• Research, collect, and analyze information; identify opportunities, develop solutions, and lead through resolution.
• Collaborate on performance improvement activities as indicated by outcomes in program efficiency and patient experience.
• Responsible for distribution of analytical reports.
• Utilize multiple system applications to perform analysis, create reports, and develop educational materials.
• Incorporate basic knowledge of Trinity Health policies, practices, and processes to ensure quality, confidentiality, and safety.
• Demonstrate knowledge of departmental processes and procedures and ability to acquire new knowledge.
• Research and compile information to support ad-hoc operational projects and initiatives.
• Synthesize and analyze data, providing detailed summaries including graphical presentations illustrating trends and recommending practical options or solutions.
• Consider impact on business strategy and support leadership decision-making.
• Leverage program and operational data to define and demonstrate progress, ROI, and impacts.
• Maintain working knowledge of applicable Federal, state, and local laws/regulations, Trinity Health Integrity & Compliance Program, Code of Conduct, and other policies to ensure adherence reflecting safe, honest, ethical, and professional behavior.

Requirements

• High school diploma or GED.
• Minimum two (2) to three (3) years of experience working in Patient Access or Patient Accounting for a hospital.
• Obtain National certification in HFMA CRCR and/or NAHAM CHAA within one (1) year of hire.
• Understanding of basic billing and coding.

Qualifications (Nice to Have)

• Epic experience preferred.
• Knowledge of federal or state government agencies including Medicare, Medicaid, VA, or Charity Care programs.
• Experience with patient management and healthcare accounts receivable within the healthcare revenue cycle.
• Experience with registration and/or hospital reimbursement services.

Benefits

• Benefits available on day one
• Tuition assistance
• Referral bonus

Pay

Daily pay available.

Schedule

Overtime available.