Patient Access Coordinator II - Business Services-PRN

What We're Looking For

• Excellent customer service skills and a commitment to patient care
• Initiative, teamwork, and respect for privacy and dignity
• Two years' experience in Insurance or Patient Registration in a healthcare environment (Associate or BA degree in a business-related field may substitute for experience, as approved)
• Customer service experience required
• High School Diploma or GED required; higher education preferred
• Intermediate computer skills (Windows, Excel, Word, Outlook)
• CHAA certification preferred within 6 months of hire
• Able to enter data using multiple computer applications
• Excellent telephone and communication skills
• Basic knowledge of medical terminology

Why You'll Love Working With Us:

• Comprehensive benefits program for you and your family
• Professional development and support
• Generous paid time off, flexible positions, and our Baton Rouge General Fit! program
• Nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state
• Check out our employee perks. Learn more.

What You Will Do:

• Provide excellent customer service during the patient access/intake process, executing patient access through the continuum of the revenue cycle to support efficiency, cost reduction, and service improvement
• Perform duties according to established hospital procedures for the age population served, as defined in the department's scope of service
• Essential Job Functions:
  • Facilitate patient safety with accurate and timely patient identification
  • Complete patient access processes (pre-registration, registration, collections) timely and accurately
  • Conduct confidential and professional interviews for patient registration and discharge collections
  • Request, collect, and receipt monies according to financial policies
  • Activate accounts and disseminate charts appropriately
  • Function as Lead for patient access/intake process when Supervisor or Director is not on duty
  • Assist in audits, denial reports, and staff education on procedures and processes
  • Perform all other duties as assigned

What Sets BRG Apart:

• At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence
• Our mission is to preserve and restore health, one person at a time
• From clinical to non-clinical – what you do here matters
• With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice
• With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care

Requirements

• Need PRN Availability to work daytimes, night times, weekends and holidays