Patient Access Coordinator - East Bakersfield CHC

Job Summary

Clinica Sierra Vista is seeking a Patient Access Coordinator to support the Eligibility and Enrollment Team. This position ensures patients receive adequate support and guidance in obtaining healthcare coverage and conducts community outreach activities.

Essential Functions

• Assist, support, and screen patients for Medi-Cal (new and renewals), Covered CA, CSV Sliding Fee Program, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts, and Transportation needs.
• Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
• Absorb and complete Self Declaration forms for patients with no income or proof of income.
• Provide superior customer service to patients and team members with helpful, dignified, and respectful attitudes.
• Present Assurance Cards to patients on the Sliding Fee Program and provide education on their healthcare benefits.
• Coordinate and/or conduct community outreach activities as directed.
• Provide input to the Program Supervisor regarding site-related issues and suggestions for improvement.
• Aid in the collection of data for program and site audits.
• Document all notes and encounters in Clinica’s EMR.
• Ensure proper follow-up is completed in a timely manner.
• Comply with established Clinica Sierra Vista policies.
• Maintain confidentiality and security.
• Uphold the mission of Clinica Sierra Vista.

Qualifications

• Graduation from high school or completion of a General Equivalency Degree (GED).
• Basic computer skills.
• Valid California Driver's License and current automobile insurance.
• Precise and conscientious about details.
• Excellent communication skills.
• Ability to handle multiple tasks well.
• Ability to work well independently and with others.
• Bilingual ability (English/Spanish) desirable.
• Experience or desire to work with low-income families.
• Ability to follow directions, learn new skills, and meet deadlines.

Benefits

• Competitive pay which matches your abilities and experience.
• Health coverage for you and your family.
• A generous number of vacation days per year.
• A robust wellness plan and health club discounts.
• Continuing education assistance to grow and further your talents.
• 403(B) plan with company matching.
• Intriguing opportunities to make a difference in the lives of others.