Patient Access Advocate, PRN, 9mile
Intuitive Health · Pensacola, FL · 1 mo ago
HealthcareFull-time
We need to output HTML fragment with sections: About the role? Actually we have Company Description (two paragraphs). Then Job Description includes details. We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content. We have company description (maybe "About the role"? Not exactly). Could treat "Company Description" as maybe "About the role"? But the instruction: use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include a section only when posting has real specific content. We have company description (maybe "About the role"? Not exactly). Could treat "Company Description" as maybe "About the role"? But the instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose headings that match content. We have company description (two paragraphs) maybe under "About the role"? Actually "About the role" would be description of the job. We have job description details. Could split: "About the role" for overview, then "Responsibilities" for duties, "Qualifications" for min/preferred qualifications, maybe "Skills" not explicitly listed but could infer from qualifications. We have no explicit Benefits, Pay, Schedule content. The posting mentions PRN DAYS 7A-7P (schedule) and position type Non-exempt, incumbent will be scheduled based on operational need. That's schedule info. So we can include Schedule section with that info. Pay not mentioned, so omit. Benefits not mentioned, omit. Skills maybe not separate; we could omit Skills section if not explicit. But we could include Skills if we infer from qualifications? Better to omit if not explicit. The instruction: Prefer a few substantive sections over many thin ones. So we can have About the role, Responsibilities, Qualifications, Schedule. Also maybe include Company Description as separate? Could be part of About the role? The instruction says do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Company description is not job title; it's about the companies. Could be included as a paragraph before sections. Not a heading. So we can output:
Company Description About Intuitive Health ... Baptist Health Care ...
ThenAbout the role
with a paragraph summarizing the role: PRN DAYS 7A-7P Position is location at 123 Baptist Way, Pensacola, FL The ideal candidate would have some experience with patient registration and insurance verification within a healthcare facility The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must. But we need to preserve ALL substantive information; do not invent or summarize away detail. So we should keep the details, not summarize. However we can keep them as prose in. We must not omit any substantive info. So we need to include all sentences from job description. That is a lot. We'll need to include them in appropriate sections. We have responsibilities list: many bullet-like sentences. We should put them in
- . The posting includes many duty sentences. We'll extract them.
Let's parse the job description block:
"PRN DAYS 7A-7P Position is location at 123 Baptist Way, Pensacola, FL The ideal candidate would have some experience with patient registration and insurance verification within a healthcare facility The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must. The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments, and documentation of registration information within an electronic system. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing. The Patient Access Advocate will also perform visit closure activities, including collecting payment, and any needed follow-up activities required. The Patient Access Advocate provides the highest level of customer service to patients/family at the time of service through registration interactions, as well as providing wayfinding to patients and/or visitors. Greet patients in a friendly, courteous, and professional manner in both in-person and over the phone. Check patients in and out. Perform visit closure activities to include collecting payment, and any follow-up activities that may be necessary for patient care. Verify insurance for eligibility and benefits using an online electronic verification system or by contacting the payer directly. Collect copayments, coinsurance, and deductibles. Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents. Creating and maintaining patient files. Answer and screen phone calls and direct to the appropriate individual. Take and direct messages as necessary. Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. Confirm all paperwork is filled out correctly. Make sure the front desk, waiting room area, and children’s play area are always clean and presentable. Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters. Encourage a work environment that is friendly and respectful. Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs. Follow all HIPAA policies and procedures. Follow all company policies."
We need to keep all that. We'll put responsibilities in
- each sentence? Could combine similar but must preserve all info; we can break into list items each representing a duty. That's fine.
Qualifications: MINIMUM QUALIFICATIONS list and Preferred Qualifications list and PHYSICAL DEMANDS and WORK ENVIRONMENT. Those could be under Qualifications section (maybe separate subheadings? But we only allowed certain headings; we could put all under Qualifications heading and include lists.
We also have POSITION TYPE/EXPECTED HOURS OF WORK: Non-exempt. Incumbent will be scheduled based on operational need. That's schedule info.
Thus sections:
- About the role: maybe a short paragraph summarizing role? But we already have many details in responsibilities. Could put overview in About the role: The PRN DAYS 7A-7P position at 123 Baptist Way, Pensacola, FL. Ideal candidate would have some experience with patient registration and insurance verification within a healthcare facility. The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must.
But that repeats some responsibilities. Might be okay but we risk duplication. However we must preserve ALL substantive information; duplication is okay as long as we don't lose info. But we should avoid unnecessary duplication? Not prohibited. But better to keep overview brief and then responsibilities list details.
We'll include company description as a paragraph before sections.
Now schedule: PRN DAYS 7A-7P, Non-exempt, incumbent will be scheduled based on operational need.
We'll put that in Schedule section.
Now Benefits, Pay omitted.
Now we need to output only HTML fragment.
Let's craft.
First, company description paragraph: combine both company description paragraphs.
"About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Baptist Health Care Baptist Health Care is a community-owned, not-for-profit health care organization based in northwest Florida that is committed to helping people throughout life’s journey. Baptist continuously strives to be a national leader in quality and service, and the organization includes three hospitals, four medical parks, Andrews Institute for Orthopedic & Sports Medicine and a large network of primary care and specialty physicians."
We'll put that in a
. Then
About the role
with a brief overview: maybe combine the first two sentences: "PRN DAYS 7A-7P Position is location at 123 Baptist Way, Pensacola, FL The ideal candidate would have some experience with patient registration and insurance verification within a healthcare facility The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must." We'll put that in a. Then
Responsibilities
with- each duty sentence.
We need to ensure we capture all duty sentences exactly as in text.
Let's list them:
1. The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments, and documentation of registration information within an electronic system.
2. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing.
3. The Patient Access Advocate will also perform visit closure activities, including collecting payment, and any needed follow-up activities required.
4. The Patient Access Advocate provides the highest level of customer service to patients/family at the time of service through registration interactions, as well as providing wayfinding to patients and/or visitors.
5. Greet patients in a friendly, courteous, and professional manner in both in-person and over the phone.
6. Check patients in and out.
7. Perform visit closure activities to include collecting payment, and any follow-up activities that may be necessary for patient care.
8. Verify insurance for eligibility and benefits using an online electronic verification system or by contacting the payer directly.
9. Collect copayments, coinsurance, and deductibles.
10. Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents.
11. Creating and maintaining patient files.
12. Answer and screen phone calls and direct to the appropriate individual.
13. Take and direct messages as necessary.
14. Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
15. Confirm all paperwork is filled out correctly.
16. Make sure the front desk, waiting room area, and children’s play area are always clean and presentable.
17. Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.
18. Encourage a work environment that is friendly and respectful.
19. Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.
20. Follow all HIPAA policies and procedures.
21. Follow all company policies.
Note some sentences may be duplicated: e.g., "Perform visit closure activities to include collecting payment, and any follow-up activities that may be necessary for patient care." similar to #3. We'll keep both.
Now Qualifications section: include MINIMUM QUALIFICATIONS, Preferred Qualifications, PHYSICAL DEMANDS, WORK ENVIRONMENT.
We'll put them under
Qualifications
with maybe subheadings? But we cannot use
- each duty sentence.
We need to ensure we capture all duty sentences exactly as in text.
Let's list them:
1. The Patient Access Advocate performs registration functions, including updating of demographics, insurance verification, collection of point of service payments, and documentation of registration information within an electronic system.
2. The Patient Access Advocate will confirm account being registered has accurate information to ensure clean billing.
3. The Patient Access Advocate will also perform visit closure activities, including collecting payment, and any needed follow-up activities required.
4. The Patient Access Advocate provides the highest level of customer service to patients/family at the time of service through registration interactions, as well as providing wayfinding to patients and/or visitors.
5. Greet patients in a friendly, courteous, and professional manner in both in-person and over the phone.
6. Check patients in and out.
7. Perform visit closure activities to include collecting payment, and any follow-up activities that may be necessary for patient care.
8. Verify insurance for eligibility and benefits using an online electronic verification system or by contacting the payer directly.
9. Collect copayments, coinsurance, and deductibles.
10. Assist staff and patients with clerical duties as needed, including copying, scanning, and faxing documents.
11. Creating and maintaining patient files.
12. Answer and screen phone calls and direct to the appropriate individual.
13. Take and direct messages as necessary.
14. Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
15. Confirm all paperwork is filled out correctly.
16. Make sure the front desk, waiting room area, and children’s play area are always clean and presentable.
17. Assure a clean work environment. This may include duties often reserved for housekeeping services such as emptying trash, vacuuming, mopping floors and cleaning counters.
18. Encourage a work environment that is friendly and respectful.
19. Provide patients and their families with a customer focused, friendly reassuring open environment that encourages patients to return to our ED/UCs.
20. Follow all HIPAA policies and procedures.
21. Follow all company policies.
Note some sentences may be duplicated: e.g., "Perform visit closure activities to include collecting payment, and any follow-up activities that may be necessary for patient care." similar to #3. We'll keep both.
Now Qualifications section: include MINIMUM QUALIFICATIONS, Preferred Qualifications, PHYSICAL DEMANDS, WORK ENVIRONMENT.
We'll put them under
- each sentence? Could combine similar but must preserve all info; we can break into list items each representing a duty. That's fine.
Qualifications: MINIMUM QUALIFICATIONS list and Preferred Qualifications list and PHYSICAL DEMANDS and WORK ENVIRONMENT. Those could be under Qualifications section (maybe separate subheadings? But we only allowed certain headings; we could put all under Qualifications heading and include lists.
We also have POSITION TYPE/EXPECTED HOURS OF WORK: Non-exempt. Incumbent will be scheduled based on operational need. That's schedule info.
Thus sections:
- About the role: maybe a short paragraph summarizing role? But we already have many details in responsibilities. Could put overview in About the role: The PRN DAYS 7A-7P position at 123 Baptist Way, Pensacola, FL. Ideal candidate would have some experience with patient registration and insurance verification within a healthcare facility. The Patient Access Advocate is responsible for greeting patients with a smile, answering the phone, entering information into the electronic health record database, and performing general clerical duties. In this position, it is imperative that you are able to consistently maintain a pleasant, professional demeanor and make patients always feel welcome. The ability to multitask is a must.
But that repeats some responsibilities. Might be okay but we risk duplication. However we must preserve ALL substantive information; duplication is okay as long as we don't lose info. But we should avoid unnecessary duplication? Not prohibited. But better to keep overview brief and then responsibilities list details.
We'll include company description as a paragraph before sections.
Now schedule: PRN DAYS 7A-7P, Non-exempt, incumbent will be scheduled based on operational need.
We'll put that in Schedule section.
Now Benefits, Pay omitted.
Now we need to output only HTML fragment.
Let's craft.
First, company description paragraph: combine both company description paragraphs.
"About Intuitive Health Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com. About Baptist Health Care Baptist Health Care is a community-owned, not-for-profit health care organization based in northwest Florida that is committed to helping people throughout life’s journey. Baptist continuously strives to be a national leader in quality and service, and the organization includes three hospitals, four medical parks, Andrews Institute for Orthopedic & Sports Medicine and a large network of primary care and specialty physicians."
We'll put that in a