Pathology Support Specialist

Responsibilities

• Serves as the primary point of contact for intake calls from Children's providers, external consults, and parent inquiries.
• Routes calls to pertinent lab areas or Pathologists to obtain clinical expertise for patients.
• Captures and compiles necessary patient and case information for Pathologists.
• Manages CAP proficiency test process.
• Processes laboratory reports to send to outside providers.
• Coordinates processes and procedures to ensure efficient operation of the Pathology department.
• Coordinates specimen slide or block retrieval for Pathologists.
• Serves as the main contact for autopsy processing and reporting.
• Responsible for copying and faxing documents to designated recipients.
• Other duties as required.

Requirements

• Proficient secretarial skills.
• Excellent communication skills, both verbal and written.
• Ability to work well under pressure and prioritize tasks.
• Exceptional organizational skills.
• Excellent customer service skills.
• Proficiency in the English language with excellent grammar and spelling.
• Experience in health care preferred.
• Experience typing at a speed of 55 WPM and excellent transcription skills.
• Experience working with various levels within an organization.
• Experience using Microsoft Office (Outlook, Excel, Word, PowerPoint) or similar software.

Qualifications

• High school diploma or equivalent.
• Minimum three (3) years of administrative assistant/secretarial experience.
• No certification required.
• No supervisory experience required.