Pathology Service Coordinator

About the Role

If you are looking to make an impact on a meaningful scale, join us as we embrace the Power of One. We strive to be an employer of choice and a talent‑rich organization where associates can grow their careers caring for others. For over a century, we’ve served the health‑care needs of the people of Memphis and the Mid‑South.

Responsibilities

• Works as part of the Pathology team to provide efficient and effective administrative support for Histology, Cytology, and Pathology departments.
• Offers assistance to visitors and the department, answers the telephone, and directs calls to the appropriate person.
• Handles pathologic materials received for clinical and research purposes.
• Performs other job functions as assigned or requested.

Requirements

• High School Diploma or equivalent (required).
• 1–3 years of administrative or clerical experience (required).

Knowledge, Skills, and Abilities

• Knowledge of medical terminology.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) as required by the department.
• Proficient use of basic office equipment, multi‑line phones, and data entry.
• Proven record of providing excellent customer service internally and externally.
• Strong oral and written communication skills, including spelling, grammar, punctuation, and composition.
• Demonstrated organizational skills with ability to set priorities and meet deadlines.
• Ability to perform light data entry.
• Ability to evaluate problematic situations and adapt, respond, or notify appropriate staff to resolve issues.
• Discretion in handling confidential information and sensitive issues.
• Ability to work independently on assigned tasks and accept direction on given assignments.

Supervision

This position has no supervisory or lead responsibilities.

Physical Demands

The role may involve climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Light work includes exerting up to 25 lb occasionally and up to 10 lb frequently. The associate must have good balance, coordination, and close visual acuity for tasks such as data preparation, transcription, and extensive reading.

Work Environment

The associate works primarily in a general office or administrative setting and is not substantially exposed to adverse environmental conditions.