Patcraft Account Manager- Houston

About the role

Driven by imagination, intention and purpose, Patcraft creates high-performance flooring solutions for every market sector. For more than 75 years, we have worked alongside our customers to best understand how flooring will support the way people learn, work, heal and connect within a space. Knowing that flooring plays an integral role in the built environment, we think big and with keen attention to the trends and innovation happening in design every day. As a leading soft and hard surface commercial brand, we hold ourselves to the highest standards delivering quality products that transform space and human experience. What’s the role? Are you ready to make an impact in the world of commercial interiors? As a Patcraft Account Manager, you’ll work closely with architects, designers, business owners, and contractors to bring high-quality flooring solutions to life. This individual will cover accounts in Houston, TX and surrounding markets, and you’ll also have the flexibility to build relationships across multiple industries, helping to create durable, functional, and inspiring spaces. This position will have a heavy focus on the Healthcare segment specifically A&D + End Use channels.

Responsibilities

• Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within design criteria, budget, and time frame.
• Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
• Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/claim coordination (if necessary), and communication of maintenance program.
• Must be motivated and comfortable working and supporting a closely knit team environment.
• Must be able and competent to work with and manage customer base through a CRM tool such as Salesforce.com.
• Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups.
• Build relationships with existing and new customers by entertaining such as lunches, dinners, or special events.
• Implement the selling process in the area; make good judgment decisions.
• Maintain a full understanding of the product line and the application each product serves.
• Interface/communicate with a diverse group of customers in a friendly and respectable manner.
• Possess a flexible personality and communicate clearly, both orally and in written form.
• Give presentations to architects, designers, and end-users to educate them on the flooring industry and how Patcraft can benefit them on their projects.

Qualifications

• High School Diploma or GED
• 3+ years industry sales experience
• Living in Houston, TX
• Bachelor's degree (preferred)
• Commercial interiors industry experience (preferred)

Skills

• Build Trusting Relationships
• Influence Others
• Execute Action Plan
• Demonstrate Inclusive Leadership
• Adapt and Change

Benefits

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid Time Off
• Parental Leave
• 401K and Retirement Plans
• Product discounts for employees
• Adoption assistance
• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Schedule

Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM