Parts Warehouse Associate

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

About the role

The Parts Warehouse Associate is responsible for accurately binning and/or pulling parts to maintain an efficient parts ordering process. You will load and secure parts, equipment, and/or accessories for delivery, process repair shop parts orders and returns, handle Parts Counter sales and returns, and assemble standard and custom hoses to meet customer specifications.

Responsibilities

• Accurately bin and/or pull parts to maintain efficient parts ordering process
• Load and secure parts, equipment, and/or accessories for delivery to other locations
• Process repair shop parts orders and/or returns
• Process Parts Counter sales and/or returns
• Assemble standard and custom hoses to meet various customer specifications
• Available to work at assigned location, including overtime, evenings, or weekends if needed
• May lift up to 25-30 pounds on occasion
• Work in an environment where hazards may be present
• Frequent hand use for typing, operating the phone, handling materials, and other job-related tasks
• Complete TMCC forklift training and certification within the first 90 days of employment; perform forklift operations as needed
• Other duties as assigned

Requirements

• High School Diploma (or equivalent) required; three or more years of relevant experience desired
• Able to communicate effectively with customers, co-workers, vendors, and managers
• Proven experience as a forklift operator preferred
• Strict adherence to all applicable corporate safety standards
• Dependable with consistent on-time attendance
• Flexibility to handle changes to assigned tasks with ease
• Patience to perform routine tasks daily, accurately, and consistently
• Professionalism, integrity, adaptability, and a strong customer service focus
• Sense of urgency, self-initiative, and personal drive to be successful
• Excellent communication skills

Benefits

At Thompson Machinery, we believe that great benefits are more than just perks—they’re essential for employee well-being and success. Our benefits package goes beyond the ordinary, ensuring team members thrive both personally and professionally.

• The Basics:
  • Various medical plan options, including a no-cost option
  • Vision and dental insurance
  • Employer-paid short-term and long-term disability insurance
  • Employer-paid basic life insurance
  • 401k matching
  • Profit Sharing
  • 8 paid holidays annually
  • Initially up to 15 days of Paid Time Off annually, with increase after five years of service
  • Employee Assistance Program (EAP)
• What Sets Us Apart:
  • Competitive pay
  • Exposure to world-class CAT training and development
  • Tuition Reimbursement
  • Tool Purchase Assistance to buy high-quality tools at deep discounts
  • Annual stipend toward the purchase of work boots
  • Company Incentive Bonus Program
  • Paid Veteran holiday annually to all service members
  • Training and Development programs
  • Work uniforms and professional cleaning services
  • Financial Wellness programs