Parts Territory Sales Manager - Asphalt machinery (Western US)
About the position
Promotes/sells/secures orders from existing dealers and prospective customers through a relationship-based approach for Parts Sales Department. Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Promotes the purchase, safe operation and proper use of factory original parts and equipment. Equipment focus will be on our Roadtec brand, asphalt paving machinery.
Key Deliverables
- Establish meaningful relationships with existing and new customers.
- Develop and implement sales strategies to align with Astec’s goals.
- Communicate with customers regarding equipment performance issues associated with parts, service, and new equipment.
- Aid in the training for existing and prospective customers.
- Maintain written and electronic records of sales-related leads, contacts, referrals, and communicate information to the correct department.
Key Activities & Responsibilities
- Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the product support and parts sales department.
- Plans and organizes personal sales strategy and goals by maximizing the Return on Time Investment for the territory/segment aligning goals with parts and service goals.
- Works with distributors to productively apply, promote and sell OEM parts and equipment.
- Supports promotion of machines by and dealer sales personnel.
- Makes telephone calls and in-person visits, presentations, and training to existing and prospective customers; on parts and service for distributors and direct customers with appropriate follow up and follow through as needed.
- Writes timely reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Helps factory coordinate service bulletins and marketing campaigns with dealers and customers for equipment in area.
- Collaborates with factory, Parts Sales Manager, Service Manager, Territory Sales Managers, as well as dealer product support personnel.
- Travels customarily and regularly throughout territory including frequent weeklong stays. 75-85% travel required.
- Other duties as assigned by management
Experience and Competencies
- Minimum high school diploma or General Education Degree (GED) required; four-year college degree preferred.
- Must be able to read and interpret engineering drawings and schematics, particularly as it relates to parts books.
- Sales experience with emphasis on heavy equipment parts sales a plus.
- Experience and/or knowledge in the asphalt industry highly preferred.
- Knowledge of products, applications, services, markets, troubleshooting, repair and/or maintenance of heavy construction equipment a plus.
- Ability to work satisfactorily as a team member and work with all levels of employees.
- Strong interpersonal skills and communication skills (both verbal and written) required.
- Excellent customer-relations skills.
- Ability to operate or be trained to operate heavy roadbuilding equipment if necessary.
- Ability to proficiently operate a personal computer and be familiar with Microsoft Office Suite software applications.
- Ability to set, adjust and change daily priorities.
- Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned.
- Must be self-motivated.
- Good organization and time-management skills.
- Willingness to accept responsibility and take on new challenges.
- Adept at problem solving.
Travel Requirements
Up to 3 weeks per month, regional
Our Culture and Values
Employees that become part of Astec embody the values below throughout their work. Continuous devotion to meeting the needs of our customers, honesty and integrity in all aspects of business, respect for all individuals, preserving entrepreneurial spirit and innovation, safety, quality and productivity as means to ensure success.
Work Environment
Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.