Parts Supervisor

About the role

Yancey Bros. Co., established in 1914, is the authorized Caterpillar equipment dealer for Georgia. We provide comprehensive sales, parts, and service to meet our customers' evolving needs.

Responsibilities

• Participate and administer all required OSHA and Yancey Brothers Safety guidelines.
• Maintain a clean working environment to include warehouse and parts counter areas.
• Adddress all daily operational requirements, to include stock, customer, shop, and transfer orders in a timely manner.
• Initiate a claims process for shipping errors.
• Manage the Cores and Warranty Parts return processes.
• Oversight and daily completion of fulfilling all orders in a timely manner including branch transfers received prior to cut-off, delivering shop orders, and assisting customers with loading.
• Schedule Parts department staff to provide coverage during normal operating hours.
• Oversight of local parts staff training and development.
• Communicate local personnel performance issues with Regional Parts Manager.
• Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers.
• Aid in the attainment of branch profitability and operational KPI’s.
• Management oversight of parts inventory accuracy and variances.
• Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers.
• Avoidance of administrative functions to include Customer dispute resolution, cash collection and reconciliation.
• Communicate regularly with the locally assigned Product Support Sales and Service teams.

Qualifications

• Able to obtain forklift certification.
• Able to lift 50 lbs repetitively and occasionally higher amounts with assistive devices.
• Willingness to work in hot/cold weather conditions.
• Attention to detail.
• Basic computer skills (email, internet, basic data entry).
• Problem solving and multitasking.
• Safety conscious and customer focused.
• Be self-driven and take pride in your work.

Skills

• Able to obtain forklift certification.
• Able to lift 50 lbs repetitively and occasionally higher amounts with assistive devices.
• Willingness to work in hot/cold weather conditions.
• Attention to detail.
• Basic computer skills (email, internet, basic data entry).
• Problem solving and multitasking.
• Safety conscious and customer focused.
• Be self-driven and take pride in your work.

Education/Experience

• High school or equivalent.
• Specific industry experienced desired or an equivalent college degree.
• Minimum of 3 to 5 years of experience.

Preferred Qualifications/Skills

• Prior experience in a warehouse environment.

Values

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

What We Offer

• Full benefits package including aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
• Competitive Pay Structure.
• Individual Bonus Opportunities Available.
• 401k Plan.
• Strong Company Match.
• Employee Profit Sharing.
• Financial Wellness Coaching.
• Employee Wellness Program.
• Medical, Vision, Dental Insurance.
• Prescription Drug Coverage.
• Flexible Spending Accounts.
• Short & Long Term Disability.
• Group Life Insurance.
• Personal Time Off.
• Paid Holidays.
• Paid Sick Leave.
• Career Development.
• Tuition Reimbursement.
• Ongoing Training.
• Advancement Opportunities.