Parts Sales Counterperson I

Job Summary

Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is seeking a Parts Sales Counterperson I to join our team. This role involves providing parts expertise to customers and building lasting relationships through excellent customer service.

What You’ll Do

• Engage with customers to identify their needs and provide recommendations
• Use product literature, software systems, and technical knowledge to offer timely and accurate part solutions
• Translate technical details into actionable support for customers
• Build trust and rapport with clients through positive attitude and effective communication

What You Need

• Verifiable parts counter experience or relevant mechanical/service experience
• Basic knowledge of parts inventory
• Self-motivation and assertiveness
• Ability to perform in a fast-paced, team-oriented environment
• Effective communication skills, both in person and over the phone
• Above-average organizational skills

Compensation

$17.33-24.27/hr (Depending on Experience)

Benefits

• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance
• Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training
• Tuition Reimbursement for Training Programs
• Progressive Vacation Plans, Sick Leave & Paid Holidays
• Open-door policy and opportunities for professional growth

About the Company

Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members, and 85 plus years of experience. Known for stability, honesty, and integrity, Pape’ offers a comprehensive benefits package and a supportive, growth-oriented culture.