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Jobs · Business Development · Washington

Parts Sales Counterperson I

Papé Group · Colfax, WA · 5 days ago
On-siteBusiness Development$17.33–$24.27/hrInternship

Pape’ Machinery, Inc., a premier capital equipment dealer in the West, is looking for a motivated and customer-oriented Parts Sales Counterperson I to join our Agriculture & Turf Division team in Colfax, WA. We invest in your growth with robust training programs and continuous support, offering competitive compensation, exceptional benefits, and a strong work-life balance.

About the role

As a Parts Sales Counterperson I, you will be the go-to parts expert for customers maintaining and repairing their equipment. You’ll engage with customers face-to-face at the counter or over the phone, identifying their needs and providing recommendations. Using product literature, specialized software systems, and your growing knowledge of parts and equipment, you’ll offer timely and accurate solutions. This role is about building trust and becoming a reliable partner to our clients through exceptional customer service, a positive attitude, and a commitment to finding the best solutions.

Responsibilities

  • Actively engage with customers to identify their parts and equipment needs.
  • Provide recommendations and solutions using product literature and specialized software systems.
  • Translate technical details into actionable parts support for customers.
  • Build lasting relationships with clients through reliable and trustworthy service.
  • Communicate effectively with customers by telephone and in person to sell company parts and services.

Requirements

  • Verifiable parts counter experience or applicable mechanical/service experience.
  • Basic knowledge of parts inventory.
  • Self-motivation and assertive drive.
  • Ability to perform at a high level in a fast-paced and team-oriented environment.
  • Above-average organizational skills.

Benefits

  • Competitive pay based on skills, training, and experience ($17.33–24.27/hr).
  • 401(k) & Roth 401(k) Retirement Plans with Company Match.
  • Medical, Dental, Vision, and Prescription Insurance.
  • Flexible Spending Accounts (Flex Plans).
  • Life Insurance; Short- and Long-Term Disability Insurance.
  • Employee Assistance Program.
  • Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
  • Progressive Vacation Plans (80 hours of vacation in the first year, prorated for new hires), Sick Leave (1 hour for every 40 hours worked), and 7 paid holidays annually. Vacation time increases with seniority.
  • Advancement opportunities with a focus on promoting from within.
  • Stability and reputation as a family-owned, fourth-generation company with over 160 locations and 85+ years of experience.
  • Access to the largest equipment and parts inventory in the West.
  • Open-door policy where your voice is heard and opinions matter.
  • Training and mentoring to prepare you for your role and continued skill development.

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